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About Us |
At Hosting Metro, our number one priority is our customers’ success.
Through the use of cutting-edge technologies and comprehensive Web hosting solutions,
we are dedicated to developing innovative services and providing exceptional support to meet our customer’s diverse hosting needs.
We are an independent company located in Seattle, Washington and not a subsidiary or reseller of a larger parent company.
Throughout our almost 13 years of experience in the Web hosting industry, we have worked to integrate emerging technologies and provide easy-to-use solutions to help our customers build and manage their sites the same way they their handle business — project by project.
Hosting Metro moves beyond generic products to provide a range of hosting solutions that improve productivity, increase profitability, and empower our customer’s to achieve their goals. We do this by embracing three simple concepts in everything we do:
- Customer: Our customers are the most important part of our business. We provide premium support through our innovative Campfire Supporttm system that sets us apart from other providers. For every question we receive, we provide a 360 degree review that incorporates every aspect of our business. We pride ourselves on offering proven, reliable, 24x7 support with guaranteed response times.
- Reliability: Since our founding in 1998, Hosting Metro has consistently thrived under a proven management structure. The company has grown, but our ideals still remain the same – getting to know our customers and delivering honest and reliable services that are focused on our customers’ long-term success.
- Technology: Hosting Metro consistently invests in the most state-of-the-art technologies, and ensures that we are at the forefront of providing these technologies in a user-friendly, easy to use package. Our internal research and development team continually develops enhanced features that make our services intuitive and easy to use.
By using these three simple concepts as guiding principles, Hosting Metro is working towards helping our customers meet their business goals. If for any reason you are not satisfied with our service or are unable to get the resolution you need, please email me personally and I ensure that you get the result that meets your expectations. We back everything we do with a 60-day money back guarantee, and it is our goal to deliver 100% customer satisfaction.
Matt McKinney
mattm@hostingmetro.com
800-571-8377
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